For as long as I can remember, I have always been an introvert. I had a select few friends that I made early on, and chose not to talk to many others. However, once I started doing activities I enjoyed such as martial arts, I started getting to know more people with similar interests, that made them more approachable. It eventually got to the point where I would talk to new people to try to convince them to try martial arts. As I learned how to talk to people, I used it to start earning money by becoming a part time instructor at my martial arts school. This experience taught me how to communicate with an audience of any age, and specifically how to work with someone one-on-one to solve a problem. I think I can specifically use the skills I learned that help me deal with difficult people. Whether it was a hyperactive kid or stubborn adult, I was thrown any difficult teaching challenge you can think of. However, I was able to find a way to communicate, and talk my way through any situation that was thrown at me, and teach someone something new. Now, I believe I can use the same skills to talk through a situation with a difficult client, so that I can give their pet the care they need, even if they are being unreasonable, because in a profession where the life of a living creature could be at stake, communication is vital.